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Support

We're here to help. Most questions are answered below.

Frequently Asked Questions

How do I get ScopeSnap on my phone?

Visit scopesnap.app in your phone's browser (Chrome recommended). Tap "Sign Up Free," create your account, then tap "Add to Home Screen" from your browser menu. It works like a regular app — no App Store download needed.

Do I need to download anything?

No. ScopeSnap is a web app that works in your browser. When you add it to your home screen, it opens full-screen just like a regular app.

How does the free trial work?

Your first 5 jobs are completely free. No credit card required. After 5 jobs, you'll need to subscribe ($9.99/month or $99.99/year) to create new jobs. Your existing photos and reports stay accessible.

What if I don't have cell service on the job site?

ScopeSnap works offline. Take your photos, and they'll sync automatically when you're back in range.

Can my office manager or spouse access the photos?

Yes. They can log in from any computer or phone and see all jobs, photos, and generate reports. Same account, no extra charge.

How do I cancel my subscription?

Log in, go to your account settings, and click "Cancel Subscription." No phone calls, no hoops, no cancellation fees. Takes two clicks.

Are my photos and data secure?

Yes. Photos are stored in Cloudflare's encrypted global network. We never share your photos or customer information with anyone. Your data is backed up automatically.

What's the difference between ScopeSnap and CompanyCam?

CompanyCam is built for crews of 3+ and starts at $99/month (3-user minimum). ScopeSnap is built for any size operation at $9.99/month with no user minimums. Same core function — organized job photos with GPS and timestamps.

Can I use ScopeSnap for multiple trades?

Absolutely. ScopeSnap works for plumbers, electricians, HVAC techs, painters, handymen, landscapers, general contractors — anyone who takes photos on the job.

Still need help?

We respond to every email within 24 hours. Usually much faster.

Email [email protected]